Accepting a donation at a campsite

Accepting a donation at a campsite


SOP Details

Title

CheckFront 

Accepting a donation at a campsite

Location

Campsite

SOP Number

FAC-SOP-07

Activity Description

Campsites may at times receive requests from individuals wanting to donate to the movement. This needs to be treated separately from general income, but can still be processed through the CheckFront system


The follow outlines two methods for accepting donations at campsites:


  1. Process to accept a donation at time of booking 
  2. Process to accept a standalone donation, or a donation associated with an existing booking.

Associated Forms, References or other SOPs

nil



No.

Procedure Steps

Responsible Person


Process to accept a donation at time of booking


1

If a customer wishes to donate at the same time as making a booking, before the booking is finalized, first click on the “+ Add to Booking” button






 




Caretaker/Warden

2.

In the Category drop down box select “General”






 




Caretaker/Warden

3.

Select “Donation”






 




Caretaker/Warden

4.

In the Qty field adjust to represent. Unfortunately through this method we can only accept whole dollar amounts.






 




Caretaker/Warden

5.

The Donation will now be listed in the booking






 



Caretaker/Warden

6.

Finalize the booking just like any other booking

Caretaker/Warden

7.

Take the payment, and change the booking status to “Paid”






 




Caretaker/Warden


Process to accept a standalone donation, or a donation associated with an existing booking.


1.

Important: once an order has been paid for you cannot add any additional items in the CheckFront system


If a customer comes up and wishes to make a standalone donation or add this to an existing booking which has already been paid for, it is safer to enter as a completely new booking.


In the Booking Menu, select “New Booking” 






 



Caretaker/Warden

2.

In the Category drop down box select “General”






 




Caretaker/Warden

3

Select “Donation”






 




Caretaker/Warden

4

In the Qty field adjust to represent. Unfortunately through this method we can only accept whole dollar amounts.






 




Caretaker/Warden

5

Enter the customer information, and process as a normal booking






 




Caretaker/Warden

7.

Take the payment, and change the booking status to “Paid”






 




Caretaker/Warden




Issue Date: November 2017

1 of 1

Version Number: 1.0

THIS DOCUMENT IS UNCONTROLLED WHEN PRINTED



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