If you receive a credit note from the Branch Support Office or another supplier, it is important that this credit note is entered into Xero in a timely manner. To enter a supplier credit note refer the link Add a supplier credit note – Xero Central
If you have allocated a Branch Support Office credit note to an outstanding Branch Support Office invoice, please notify us via email so that we can do the same allocation in our Xero file so that our two Xero files reconcile.
If you have queries, please email financehelpdesk@scoutsqld.com.au